Frequently asked questions

Quick answers for hosts โ€” and guests.

Hosting

Do guests need an app?
No. They scan your QR code and upload in the browser.
Where do photos go?
Your Google Photos albums. Galleries and slideshows included.
Can I approve photos first?
Yes. Turn on moderation in your moment settings and new uploads stay hidden from the gallery and slideshow until you approve them. You can review from your dashboard, or invite moderators by email so trusted helpers can approve or reject photos too โ€” they sign in with Google and use the moderation link you share.
Can hosts upload before the event?

On full moments, yes. Hosts and moderators can pre-seed photos starting 7 days before your first event day โ€” invitations, detail shots, or anything you want ready when guests arrive.

Guests upload once the event begins. Free trials do not include a pre-seed window.

Can guests upload after the event?

On full moments, yes. Uploads stay open after the celebration so guests can send photos once they're back online or home from traveling.

From your first event day, guests get a 7-day upload window, then a 3-day grace period for late shots. After that, new uploads close โ€” galleries stay available.

Free trials are shorter โ€” about 5 hours total, with no extended window after the event.

What does it cost?
Free trial to start. Full moment for weddings and multi-day events โ€” see pricing.

Weddings

Separate QR codes for ceremony and reception?
Yes โ€” share one moment QR for everything, or an event QR for a specific gallery.
Are photos private?
Anyone who opens the event via QR code or link can access the galleries. Add a password and use moderation if you want tighter control over what goes live.

Attending an event

How do I upload or revisit photos?
Scan the QR code at the venue, or go to My Events to revisit past galleries.

Still have questions?

Email us or see how it works.